Delivery & returns policy.

Delivery

  • UK shipping only

  • Free shipping for artwork over £200

  • For artwork under £200, shipping cost calculated at checkout

  • Deliveries will be made using Royal Mail / Parcel Force and tracked to your door

Returns

  • If you would like to return any artwork, please email info@rosejonesstudio.co.uk within 3 days of receipt & include clear photographs showing any damage

  • All products to be returned within 14 days of receiving them

  • Cost of return will be the responsibility of the customer

  • Please return in original packing

  • Lost returns will not be refunded, so adding insurance cover for the return is recommended

  • Undamaged items will receive a full refund

  • If returned work arrives damaged, we reserve the right to deduct some or all of the purchase price